Shipping Policy

SHIPPING POLICY (Australia)

Shipping Policy

We ship orders from Australia using reputable domestic and international carriers.

Order Processing

  • Orders are typically processed within 1–3 business days
  • Orders placed on weekends or public holidays are processed the next business day

Shipping Times

  • Domestic (Australia): estimated 2–7 business days
  • International: delivery times vary by destination and customs processing

Shipping timeframes are estimates only and not guaranteed.

Tracking

  • Tracking details will be provided once your order has been dispatched
  • It is the customer’s responsibility to monitor delivery status

Risk of Loss

  • All orders are shipped at the customer’s risk once handed to the carrier
  • We are not responsible for delays caused by customs, carrier disruptions, or incorrect address information provided at checkout

Customs & Regulations

  • Customers are responsible for ensuring compliance with all local, state, and federal laws applicable to research materials in their jurisdiction
  • We do not guarantee customs clearance for international shipments